In the event that you receive a product with defects, please contact us within 3 days upon parcel received. Complaint lodge after 3 days will not be entertained.

Return will not be entertained after 3 days of purchased date. If return is being agreed, the returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products have been used or damaged by the customer, there will not be any refund. will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will receive their refund within 7 days after the confirmation.

Please return your purchase to the following address:
19-G, Jalan Equine 1G, Taman Equine, 43300 Seri Kembangan (Attn: Mr. Jay)

Please contact us at if you have any questions or doubts.